Privacy Policy for Kezdan Cattery

Last Updated: 31st July 2025

Kezdan Cattery ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our cattery services and breeding activities.

Kezdan Cattery is located at: 130 Trefelin, Aberdare. CF44 8LE

We adhere to the principles of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Kezdan Cattery is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data protection practices, please contact us using the details provided at the end of this policy.

2. Information We Collect

We may collect and process the following types of personal data about you:
 

• Contact Information: Name, address, email address, telephone number.

• Enquiry Details: Information you provide when making an enquiry about our cattery services, boarding, or kittens (e.g., specific cat breeds of interest, health concerns for boarding cats).

• Booking and Contractual Information: Details related to cattery bookings, kitten reservations, adoption agreements, including dates, services requested, and payment information (though we do not store full payment card details).

• Pet Information: Details about your cats (e.g., name, breed, age, vaccination history, dietary requirements, medical conditions) relevant to their care while boarding or for breeding purposes.

• Communication Records: Copies of correspondence between you and us (e.g., emails, messages).

• Website Usage Data: If we operate a website, we may collect information about your visits and how you interact with our site (e.g., IP address, browser type, pages visited).
   

3. How We Collect Your Information

We collect personal data from you through various methods:
 

• Direct Interactions: When you contact us by phone, email, post, or in person to enquire about our services, make a booking, or reserve a kitten.

• Forms: When you complete enquiry forms, booking forms, or adoption agreements.

• Correspondence: Through ongoing communication related to your services or kitten adoption.
   

4. How We Use Your Information

We use your personal data for the following purposes, based on the lawful bases outlined in UK GDPR:
 

• To Provide Cattery Services: To manage your cattery bookings, provide care for your cats, and communicate with you regarding their stay. (Lawful Basis: Performance of a contract).

• To Facilitate Kitten Enquiries and Adoptions: To respond to your enquiries about Maine Coon and Sphynx kittens, manage reservations, and complete adoption processes. (Lawful Basis: Performance of a contract, Legitimate Interests).

• To Communicate with You: To send you updates, confirmations, reminders, and respond to your questions or concerns. (Lawful Basis: Performance of a contract, Legitimate Interests).

• To Maintain Records: For administrative, accounting, and legal compliance purposes. (Lawful Basis: Legal obligation, Legitimate Interests).

• To Improve Our Services: To understand how our services are used and to make improvements. (Lawful Basis: Legitimate Interests).

• For Health and Welfare: To ensure the proper care and health of cats under our responsibility, including sharing relevant information with veterinary professionals if necessary. (Lawful Basis: Vital interests, Legitimate Interests).
   

5. Sharing Your Information

We will not sell or rent your personal data to third parties. We may share your information with:
 

• Veterinary Professionals: If your cat requires veterinary attention while in our care, we may share relevant health and contact information with a veterinary practice.

• Law Enforcement or Regulatory Bodies: If required by law or to protect our legal rights.

• Service Providers: Third-party service providers who assist us with our operations (e.g., IT support, payment processing – though we do not store full card details). We ensure these providers are compliant with data protection laws.
   

6. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, use, alteration, or disclosure. These measures include secure storage, access controls, and staff training.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we will retain:
 

• Cattery booking records: For a period of 7 years after the last service, for accounting and legal purposes.

• Kitten adoption records: For a period of 10 years or more, to ensure traceability and support for the lifetime of the cat.

• Enquiry details: For up to 12 months if no booking or adoption occurs, unless you request earlier deletion.
   

8. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:
 

• Right to be informed: About how we process your personal data.

• Right of access: To request a copy of the personal data we hold about you.

• Right to rectification: To request that we correct any inaccurate or incomplete data we hold about you.

• Right to erasure (the "right to be forgotten"): To request that we delete your personal data in certain circumstances.

• Right to restrict processing: To request that we limit the way we use your personal data in certain circumstances.

• Right to data portability: To receive your personal data in a structured, commonly used, and machine-readable format.

• Right to object: To our processing of your personal data in certain circumstances.

• Rights in relation to automated decision-making and profiling: We do not use automated decision-making or profiling.
   

To exercise any of these rights, please contact us using the details below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

9. Complaints

If you have concerns about our use of your personal data, please contact us in the first instance so we can try to resolve it. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website (if applicable) or provided to you upon request.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Kezdan Cattery Address: 130 Trefelin, Aberdare. CF44 8LE
Email: hello@kezdancattery.co.uk